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Important Update: Bulk Access Codes Expiration Policy

 EduClasses is in the process of updating the Bulk Access Codes system to ensure that unredeemed Bulk Access Codes do not expire.

Until this update is fully implemented, please contact Customer Service to extend the expiration dates on any unredeemed Bulk Access Codes as needed.

We appreciate your patience and are committed to making this process more seamless for our customers.

For assistance, please reach out to our Customer Service team.

Thank you,
EduClasses Support Team

Washington DC (District of Columbia)

Refund Policy

Refunds are only considered for the following reasons:

  • Duplicate transactions

  • Incorrect course purchases within FHC®, Food Handler Classes, FoodHandlerClasses.com

For a refund to be considered:

  • The purchase transaction did not occur more than two (2) weeks previous.
  • No section of the course has been reviewed or studied.
  • If applicable to the course, the test has not been started.
  • A certificate was not issued for the recent purchase in dispute.

If the above requirements are met, you can request a refund by the following processes:

  • Login to your account.
  • Create a “Support Ticket” stating the reason why you are seeking a refund.

When we have reviewed your refund request, we will promptly contact you within 24 hours during normal business hours.

For more information, contact the Food Handler Classes Online Food Handler Education service by one of the following methods:

Updated: 11/18/2024

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