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Policies

Privacy Policy

Thank you for visiting the Food Handler Classes service for the State of Texas. Our privacy policy outlines the information we have access to when you visit our site, as well as how we use this information. We receive two types of information when you visit our site...

Student / Client User Rights

Food Handler Classes, FHC®, is dedicated to the success and satisfaction of our student/client base. FHC holds true to the fundamental belief that the success of our student/client directly reflects the success of FHC. To maintain the continued success and...

Refund Policy

Refunds are only considered for the following reasons: Duplicate transactions; Incorrect course purchases within FHC®, Food Handler Classes, FoodHandlerClasses.com ; For a refund to be considered: The purchase transaction did not occur more than two (2)...

Americans with Disabilities Act Policy and Procedures

It is the policy of EduClasses®. dba FHC®, Food Handler Classes, FoodHandlerClasses.com, to comply with all state and federal laws concerning the employment of persons with disabilities so as not to discriminate against them, and to provide reasonable...

Complaints Policy

The purpose of this policy document is to ensure all Complainants have ready access to fair and inexpensive complaints process. The complaint policy applies to all cases of complaints or appeals, as defined, and is available to all complainants utilizing services under...

Appeals Policy

The purpose of this policy document is to ensure all persons, as well as other program users (such as restaurants, health departments/agencies and the general public), have ready access to fair and inexpensive appeals process. The appeals policy applies to all cases of...

Certificate Issuance and Usage Policy

PurposeThis document provides clarity on how food handler certificates are issued and used by students, regulatory authorities, health department officials, external entities, and EduClasses® staff. ScopeFood handler certificates are issued to students upon...